Ana Zamacona
- Total activity 9
- Last activity
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Activity overview
Latest activity by Ana Zamacona-
Ana Zamacona created an article,
AI agent knowledge
Company Overview and Main Products Zendesk is a leading provider of customer and employee service solutions, offering a comprehensive, AI-powered platform designed to streamline support workflows....
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Ana Zamacona created a post,
I'd like a way for users to submit feature requests
You can add a topic like this one in your community. End users can add feature requests and describe their use cases. Other users can comment on the requests and vote for them. Product managers can...
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Ana Zamacona created a post,
What is the community?
The Help Center community consists of posts and comments organized by topic. Posts might include tips, feature requests, or questions. Comments might include observations, clarifications, praise, o...
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Ana Zamacona created a post,
Which topics should I add to my community?
That depends. If you support several products, you might add a topic for each product. If you have one big product, you might add a topic for each major feature area or task. If you have different ...
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Ana Zamacona created a post,
How do I get around the community?
You can use search to find answers. You can also browse topics and posts using views and filters. See Getting around the community.
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Ana Zamacona created a post,
Feature a post
Community Managers and moderators can get traction for certain posts by featuring them in a topic in your Help Center community. Learn more